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    • Banking
      • EXTREME Banking
      • Golden Advantage
      • Checking Accounts
        • Overdraft Solutions
      • Savings Accounts
      • Additional Services
    • Loans
      • Mortgages
        • Home Mortgage Lenders
      • Personal Visa Credit Cards
    • Mobile & Online Banking Services
      • Mobile and Online Banking
      • Bill Pay
      • Digital Wallet
      • VCB CardSecure
      • Zelle®
        • Zelle® FAQs
      • TransferNow®
  • Business
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Cardmember Service

For account questions or to report a lost or stolen card:
24-Hour Cardmember Service: 1-800-552-8855
To reach Cardmember Service via email, login to your account and click on Messages.

Payments can be made over the phone by calling customer service, through myaccountaccess.com, by sending it to the address listed below, through setup of auto payment, or in the branches.

Cardmember Service
P.O. Box 790408
St. Louis, MO 36179-0408

The creditor and issuer of these Cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc., Mastercard International Incorporated, and American Express. Mastercard is a registered trademark of Mastercard International Incorporated. American Express is a federally registered service mark of American Express.

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